Sparki

Sparki.Training for Solstice Energy.

Type Go in the box, then press Enter
A landing page you can interact with. Try scrolling or clicking anywhere.
0%
While you're waiting, have a scroll or click around. It's oddly satisfying.
Understanding 0%
Sparki
Reading with you
Esc
↑↓ Navigate↵ SelectEsc Close
The plan

The plan, laid out

100%
Drag to moveScroll to zoomClick a card to respondDouble-click for a note

Sparki. AI Training.

A practical program for every part of Solstice Energy, built on the survey you have already run and the governance work your group has started.

01 Summary

Training that fits what you have already started.

You have a working group, a strategy going to the board, and a survey that tells you where people actually are. What you do not have yet is the training. That is the gap this proposal fills.

Most of your people are already using AI. Around 79 of roughly 100 staff have used ChatGPT for work and 71 have used Copilot. What they have not been given is a clear picture of what good use looks like at Solstice, and what is expected of them.

We would teach at three levels so people can pick where they belong, run it on real Solstice work with the tools open on screen, and set your champions up to keep it going after we leave.

We recommend Option B, with coaching for your champions and one to one upskilling for the technology team. That reaches everyone, and puts the two groups people will actually turn to further ahead than the rest.
02 Where you are now

The starting point is better than you think.

Drag any corner to reshape the board.

Your survey~100 staff
79have used ChatGPT for work
71have used Copilot
36have tried it and are still learning
20use it every day
Already in place
  • A working group with a champion from each business unit, meeting weekly
  • A strategy on a page going to the board
  • Claude Teams licences for about 16 people, with Copilot rolling out
  • Governance sitting with legal and compliance, in consultation with IT
Not yet
  • Anything told to staff about expectations, beyond the privacy policy
  • A tool issued to everyone, so some people use their own
  • Help desk staff who can answer AI questions when they land
  • Anything aimed at service delivery or entry level retail, where the hesitation sits
03 What people asked for

Six things your own people put their hand up for.

Straight from your survey and from the session on 21 August. Click a card to see how we would handle it.

04 What we would teach

Three levels, plus the help desk first.

Hover or tap a level to open it.

Level
01
Foundations

For everyone, including the people who said they do not want to use it. We start by lowering the barrier. AI is not new and it is not magic. It is a model guessing the next word, and once people see that, most of the fear goes. We show where it already sits in their day, run a spot the difference exercise that almost nobody passes, and set out what Solstice expects of them.

What it isWhere it already isWhat is expected
Level
02
Working with it

For the 36 who have tried it and are still learning. Tools open, real work on screen, everyone building alongside the facilitator. Writing a prompt that works, giving it the context it needs, and checking the one claim that would cost you if it were wrong. This is where the fairness concern gets answered, because people leave knowing the standard for what they send.

PromptingContext and constraintsChecking output
Level
03
Advanced

For the 20 using it daily and for your champions. Building something a colleague can reuse, working across documents and data, and knowing when to stop. It also covers the questions your champions will be asked, including the one Ryan got mid meeting about sharing an agent, so they can answer instead of escalating.

Reusable promptsAgents and workflowsKnowing when to stop
Run
00
Help desk, first

Your three support staff will field the questions whether or not they are ready. They go first, in a session built for them, before anyone else is trained. They also help shape the material, because they will know what people are actually asking within a fortnight of rollout.

Runs before the rolloutCo designed with ITQuestion bank
05 How we would run it

Built so people can actually get to it.

In the room

  • Ninety minute sessions, up to twenty people
  • Tools open on screen, doing the work rather than watching slides
  • Every session runs more than once so people can pick a time
  • Face to face in Hobart and Launceston, online for everyone else

Around it

  • People choose their own level, and nobody is put in one below where they already are
  • Help desk trained before the rollout starts
  • Champions get the facilitator pack and run refreshers themselves
  • Built on your survey data, so we do not repeat work you have done
Only a small part of the learning happens in the room. The rest happens when someone tries a prompt on a Tuesday and it works. Everything is designed to get people to that point faster.
06 Three options

The difference is how much we run, and how much you do.

Option A
Core
$33,350AUD, ex. GST
12 sessions · 13 days
We design all three levels and run the first twelve sessions. Your champions cascade the rest.
  • Survey review and working group session
  • All three levels designed
  • 12 sessions delivered by us
  • Facilitator pack for your champions
Best when

You want to start now and you trust your champions to carry the rest.

Recommended
Option B
Full rollout
$51,000AUD, ex. GST
20 sessions · 20 days
Enough sessions to reach the whole business, with the help desk brought up first.
  • Everything in Option A
  • 20 sessions across all three levels
  • Help desk session before rollout
  • Sessions in Hobart and Launceston
  • Refresher plan for new starters
Best when

You want everyone reached properly and the working group left able to run it again.

Option C
Full rollout and cascade
$71,600AUD, ex. GST
32 sessions · 28 days
Every level, every site, plus coaching for the champions who carry it afterwards.
  • Everything in Option B
  • 32 sessions, all sites
  • Coaching for six champions, included
  • Second round of Level 2 after eight weeks
  • Short report on what changed
Best when

You want the practice to keep growing after we stop, without relying on one person.

Sessions run 90 minutes for up to 20 people, two or three in a day. Every price on this page is built from two day rates: $2,950 for facilitation and consulting, $1,950 for design and build. Both exclude GST.

07 Add-ons

Two of these we would push you to take.

Both came out of the session. Neither is padding. They are the two things most likely to decide whether this holds after we leave.

Recommended
Add-on 01
Coaching for leaders and champions
$2,650per person, ex. GST
Four one hour sessions over eight weeks
One to one. Your working group members are the ones people will ask, so they need to be further ahead than everyone else.
  • Built around that person's actual work
  • How to answer the questions they will get
  • How to coach a colleague without doing it for them
  • Six people for $14,500
Why we push it

Your champions sit below ELT with one from each business unit. That is exactly the layer where this either spreads or stalls.

Recommended
Add-on 02
AI upskilling for the technology team
$13,750AUD, ex. GST
One to one, three people, plus a build session
Deeper and more technical than the group session. Your three help desk staff go from standing back to being the people who can actually answer.
  • One to one, so nobody has to admit what they do not know in a room
  • Tooling, permissions and what Copilot can and cannot see
  • Agents, sharing, and the questions that will land first
  • A working session with Ryan on the setup side
Why we push it

They will be asked whether or not they are ready. Ryan raised it in the session and he was right to.

Add-on 03
Self paced module
$23,450AUD, ex. GST
For new starters and refreshers
A short online module in the same format as this proposal. Runs in a browser with no login.
  • Six real decisions with feedback that explains
  • Something they keep at the end
  • Covers new starters in their first month
  • LMS packaging for $11,700 more
Worth it when

You expect enough new starters that running a session for each one stops making sense.

What we would actually put forward
Option B, plus both one to one add-ons.
Reaches the whole business, gets the help desk and the champions further ahead than everyone else, and leaves the cascade in hands that can carry it.
Option B$51,000
Coaching, six champions$14,500
Technology team upskilling$13,750
Total ex. GST$79,250
Also availableWhat it coversPrice (ex. GST)
Survey deep diveWe take your raw survey results and break them down by business area, so you know where the hesitation actually sits rather than guessing.$5,900
Ninety day check inOne round of refresher sessions and a short read on what has changed since the rollout.$7,850
LMS packagingThe self paced module packaged for your LMS with completion tracking.$11,700
Additional sessionsIf the numbers run over, or a team wants its own run.$1,150 each
The self paced module

Built in the same format as this proposal. Someone works through a handful of real decisions, gets told why their answer holds up or does not, and keeps a short summary at the end. Three screens from a recent build are below.

08 Who runs it

The same three people, start to finish.

Damien Colabattista
Lead and facilitator
Registered Psychologist · Human Centred Designer

Head of Human Centred Design at Opposite. Ran the AI session at the Service Connect conference and has interviewed staff across Solstice and Tas Gas, including drivers on the road. He will run the working group session and facilitate the training.

Dr Nicholas Duck
Program design
Registered Organisational Psychologist · Human Factors Specialist

Head of Opposite. Oversees how the three levels are built and how they connect to the strategy going to your board, so the training and the governance work point the same way.

Tim Farley
Technical and governance
Master of Psychology (Organisational)

Works across regulated environments on decision quality and governance. He will work with Ryan and the help desk on the technical side, and on the guardrails that sit under the training.

09 Timeline and cost

About seven weeks for Option B.

Week 1
Read your survey data. Session with the working group.
Scope confirmed
Week 2
Design the three levels on Solstice examples.
Materials drafted
Week 3
Help desk session. Pilot Level 1 with the working group.
Adjusted and signed off
Weeks 4 to 6
Run the sessions, Hobart, Launceston and online.
Rollout complete
Week 7
Hand over the facilitator pack and refresher plan.
Champions set up to continue
OptionSessionsDaysPrice (ex. GST)
A · Core1213$33,350
B · Full rollout Recommended2020$51,000
C · Full rollout and cascade3228$71,600
Coaching, leaders and champions Recommended6 people5$14,500
Technology team upskilling Recommended3 people5$13,750
Self paced modulen/a11$23,450

What we assume

  • You share the survey results, raw if possible
  • The working group is available for one session in week 1
  • Rooms and scheduling are handled by Solstice
  • One consolidated round of feedback on materials
  • Rates hold for 90 days from the date of this proposal

What is not included

  • Writing your AI policy or strategy
  • Tool licensing, configuration or rollout
  • Ongoing measurement after the program ends
  • Travel and accommodation, agreed in advance if needed

All prices exclude GST and are built from two day rates: $2,950 for facilitation and consulting, $1,950 for design and build. Nothing here is off the shelf. The material is built from your survey, your working group and your examples.