An AI capability program for Solstice Energy, scoped from your staff survey and the governance work already underway with your working group.
You have a working group, a strategy going to the board, and survey data on where staff currently sit. The component not yet in place is the training itself. That is what this proposal covers.
Most of your staff already use AI. Around 79 of roughly 100 have used ChatGPT for work and 71 have used Copilot. What they have not been given is a clear picture of what good use looks like at Solstice, and what is expected of them.
The program is a ten module series and the build starts with governance. Module 01 is written against your strategy on a page and the permitted use principles your working group is drafting, so the standard taught in the room is the standard your policy sets. The practical modules are then written to sit inside it. Option A covers modules 01 to 06, Option B adds 07 and 08, and Option C runs all ten.
The modules sit across three levels so staff can self select. Every session runs on Solstice work with the tools open on screen, we sit in your steering committee and working group meetings throughout, and your champions are equipped to continue the program after handover.
Drag any corner to reshape the board.
Taken from your survey and the session on 21 August. Select a card for how each is addressed.
Module 01 is governance, and it is the first thing built. It is written against your strategy on a page and the permitted use principles your working group is drafting, so the standard staff are taught is the standard your policy sets. Modules 03 and 04 carry the same thread through permitted use and accountability, and every practical module after them teaches inside those conditions.
The sequence matters because the alternative creates rework. If people are taught to build first and shown the guardrails afterwards, the guardrails read as a restriction on something they have already started doing. Taught in this order, the guardrails are simply the operating conditions.
The ten modules below are drafted from your survey and the session on 21 August, and are illustrative. Final content is confirmed with Georgia and Ryan in week 1, and modules 01, 03 and 04 go to legal and compliance for sign off before any session runs.
For everyone, including staff who said they do not want to use it. The session opens by removing the mystery. A language model predicts the next word from the context it is given, and once that is understood most of the apprehension goes with it. We show where the technology already sits in their day, run a spot the difference exercise that almost nobody passes, and set out what Solstice expects of them.
For the 36 who have tried it and are still learning. Tools open, real work on screen, everyone building alongside the facilitator. Writing a prompt that works, giving it the context it needs, and checking the one claim that would cost you if it were wrong. This is where the fairness concern gets answered, because people leave knowing the standard for what they send.
For the 20 using it daily and for your champions. Building something a colleague can reuse, working across documents and data, and knowing when to stop. It also covers the questions your champions will be asked, including the one Ryan got mid meeting about sharing an agent, so they can answer instead of escalating.
Your three support staff will field the questions whether or not they are ready. They go first, in a session built for them, before anyone else is trained. They also help shape the material, because they will know what people are actually asking within a fortnight of rollout.
Option A covers modules 01 to 06. Option B adds 07 and 08. Option C runs the full ten. Every option includes our participation in your steering committee and working group meetings for the duration of the program.
You want to start now and you trust your champions to carry the rest.
You want everyone reached properly and the working group left able to run it again.
You want the practice to keep growing after we stop, without relying on one person.
Sessions run 90 minutes for up to 20 people, two or three in a day. Every price on this page is built from two day rates: $2,950 for facilitation and consulting, $1,950 for design and build. Both exclude GST.
Both were raised in the session on 21 August. They address the two groups that determine whether the program holds once delivery ends.
Your champions sit below ELT, one from each business unit. That is the layer that determines whether practice spreads past the working group.
Support staff will be asked these questions whether or not they have been prepared for them. Ryan raised this in the session on 21 August.
New starter volume is high enough that running a live session for each intake is no longer practical.
| Also available | What it covers | Price (ex. GST) |
|---|---|---|
| Survey analysis by business area | Your raw survey results broken down by business area, so hesitation can be located rather than estimated. | $5,900 |
| Ninety day check in | One round of refresher sessions and a short read on what has changed since the rollout. | $7,850 |
| LMS packaging | The self paced module packaged for your LMS with completion tracking. | $11,700 |
| Additional sessions | If the numbers run over, or a team wants its own run. | $1,150 each |
Built in the same format as this proposal. Someone works through a handful of real decisions, gets told why their answer holds up or does not, and keeps a short summary at the end. Three screens from a recent build are below.
Head of Human Centred Design at Opposite. Ran the AI session at the Service Connect conference and has interviewed staff across Solstice and Tas Gas, including drivers on the road. He will run the working group session and facilitate the training.
Head of Opposite. Oversees how the three levels are built and how they connect to the strategy going to your board, so the training and the governance work point the same way.
Works across regulated environments on decision quality and governance. He will work with Ryan and the help desk on the technical side, and on the guardrails that sit under the training.
| Option | Modules | Sessions | Days | Price (ex. GST) |
|---|---|---|---|---|
| A · Core | 01 to 06 | 12 | 13 | $33,350 |
| B · Full rollout Recommended | 01 to 08 | 20 | 20 | $51,000 |
| C · Full rollout and cascade | All ten | 32 | 28 | $71,600 |
| Coaching, leaders and champions Recommended | n/a | 6 people | 5 | $14,500 |
| Technology team upskilling Recommended | n/a | 3 people | 5 | $13,750 |
| Self paced module | n/a | n/a | 11 | $23,450 |
All prices exclude GST and are built from two day rates: $2,950 for facilitation and consulting, $1,950 for design and build. Materials are written from your survey, your working group and your examples rather than adapted from a standard course.